The Event Ticketing Platform Built for Festivals, Fairs & Live Events
No subscriptions. No monthly fees. Just powerful ticketing tools, real-time analytics, and a dedicated team behind every event, backed by 20+ years of live event expertise.
Our Clients
Trusted by festivals, fairs, and live events across the country
From renaissance festivals to food and beverage events, organizers rely on Big Tickets year after year.
About the Platform
What Is Big Tickets?
Big Tickets is a full-service event ticketing platform purpose-built for festivals, fairs, concerts, fundraisers, and live events. Founded over 20 years ago, the platform has processed more than 20 million tickets and over $134 million in ticket revenue across 10,000+ events in the United States.
The platform provides online ticket sales, real-time analytics, reserved seating with interactive seating charts, box office and point-of-sale tools, on-site ticket scanning via the Eventpro App, email campaigns, abandoned cart recovery, and integrations with Google Analytics, Meta Pixel, Mailchimp, Constant Contact, and Zapier.
Every organizer receives a dedicated account manager and full ticket buyer support. Big Tickets handles attendee inquiries, refund requests, and transfers on the organizer’s behalf. Pricing is straightforward: $1.49 + 2.5% per paid ticket plus 3% payment processing, with no subscriptions, no setup fees, and no hidden costs.
Platform Overview
One Platform. Every Tool Your Event Needs.
Event Ticketing Software
Sell tickets online with built-in marketing tools, real-time reporting, customizable event pages, and flexible pricing options to maximize every sale.
Learn MoreOnline Ticketing Features
Explore the full feature set: email campaigns, cart recovery, season passes, timed entry, add-ons, waitlist support, event page branding, and more.
Learn MoreRenaissance Festivals & Fairs
Purpose-built ticketing for multi-day, high-volume festivals and fairs with timed entry, season passes, group sales, and on-site gate management.
Learn MoreConference Management
Manage speakers, sessions, scheduling, and attendee registration for conferences, seminars, and multi-track professional events.
Learn MoreReserved Seating
Interactive seating charts with price zones, ADA sections, seat holds, and best-available selection on mobile. Ideal for concerts, galas, and theaters.
Learn MoreTicket Protection
Give attendees peace of mind with opt-in ticket protection powered by Teak (FanShield), covering cancellations due to illness, weather, and more.
Learn MoreEventpro App
Scan tickets, process box office sales, and manage on-site check-in from iOS and Android, with offline support for high-volume gates.
Learn MoreBig Tickets App
The attendee-facing mobile app for discovering events, purchasing tickets, accessing mobile tickets, and managing orders on the go.
Learn MorePricing
$1.49 + 2.5% per paid ticket plus 3% processing. No subscriptions, no setup fees. Free tickets are always free. See how our pricing compares.
Learn MorePricing
No Subscriptions. Zero Cost to Event Organizers.
It costs nothing to list, sell, or manage your event on Big Tickets. Our fees are built into the ticket transaction and passed to attendees by default. You can also choose to absorb fees into your ticket price or split them. For organizers who need flexible pricing and advanced support, we offer customized plans.
- Flexible Payouts
Get paid before your event with customizable payout scheduling on qualifying events. - Simple Checkout
Attendees pay with Venmo, PayPal, Apple Pay, Google Pay, and all major cards.
- Pass Fees or Absorb
Choose to pass service fees to buyers or include them in your ticket price. - Custom Pricing Available
Contact our team for volume pricing and tailored service packages for larger events.
Why Big Tickets
Why Event Organizers Switch to Big Tickets
Big Tickets is built for organizers who want more than a self-service ticketing tool. Here’s what sets us apart from platforms like Eventbrite and Ticketmaster.
Dedicated Account Managers
Every organizer is assigned a personal account manager, not a chatbot, not a ticket queue. Direct phone and email access from day one.
Ticket Buyer Support Handled for You
Our in-house support team fields attendee questions, refund requests, and transfers so they never hit your inbox.
No Subscriptions, Per-Ticket Pricing
No platform fees, no subscription costs, no monthly minimums. A simple per-ticket fee that you can pass to attendees or absorb into your price.
Advanced Payout Scheduling
Get paid before your event with flexible payout options: weekly, pre-event, post-event, or hybrid schedules tailored to your cash flow needs.
Real-Time Analytics
Track ticket sales, page views, traffic sources, and attendee geography as it happens, not hours later. Export custom reports at any time.
20+ Years in Live Events
Big Tickets has powered ticketing for festivals, fairs, and concerts for over two decades. Our platform is built on real-world event experience.
Straightforward pricing. No subscriptions, no setup fees.
See Organizer PricingHow It Works
Start Selling Tickets in Minutes
Hands-on onboarding, a dedicated account manager, and a platform built to get you selling fast.
Create Your Account
Sign up for free, connect your bank account, and configure your payout schedule in minutes.
Set Up Your Event
Add unlimited ticket types, customize your event page, set pricing and promotions, and connect your tracking pixels.
Publish & Promote
Go live on your schedule. Use built-in email campaigns, promo codes, and marketing tools to drive sales.
Execute On-Site
Scan tickets and run box office operations with the Eventpro App for iOS and Android, even offline.
Testimonials
What Our Clients Say
“Partnering with Big Tickets for our ticketing needs at the Ohio Renaissance Festival is a game-changer. Their seamless platform and exceptional customer service not only simplifies our operations, but also enhanced the overall experience for our patrons, making it a resounding success.”
Cheryl Bales
Director of Marketing, Ohio Renaissance Festival • via Capterra
“I chose 10 out of 10 because Big Tickets has gone above and beyond for Park Tavern for as long as I can remember, and that’s 19 years. The Big Tickets team is knowledgeable, kind, and customer service impeccable. Everything from setting up tickets to selling, reporting, scanning, etc., is top-notch. I would highly recommend Big Tickets.”
Pilar Tyson
Director of Marketing, Park Tavern at Piedmont Park • via Capterra
Support
Dedicated Support for Organizers and Attendees
Every organizer gets a dedicated account manager who helps with setup, configuration, and day-of execution. Our in-house ticket buyer support team handles attendee inquiries, refund requests, and transfers directly, so your staff isn’t fielding ticket questions during your event.
- Dedicated Account Manager
Your account manager works with you from initial setup through post-event reporting. - Training and Equipment
We provide training, online documentation, and scanner and POS hardware rentals. On-site staffing is available depending on event size and location.
- Attendee Support
Our in-house team handles ticket buyer inquiries via phone, email, and chat so you can focus on running your event. - Onboarding & Training
Get hands-on setup help and training sessions so your team is confident from day one.
Join 10,000+ Events Already Selling with Big Tickets
Contact Sales1. Set Up in Minutes
Create your free account and start selling tickets today.
2. Dedicated Support
Get personalized support and expert guidance from your account manager.
3. Sell More Tickets
Built-in marketing tools and flexible payment options help you grow.
Event Ticketing Platform FAQ
If you don’t see an answer to your question, email support@bigtickets.com or call 888-318-2752.
An event ticketing platform is a software system that lets event organizers create, sell, distribute, and manage tickets for live events. It typically includes online ticket sales, attendee management, analytics, payment processing, and on-site tools like ticket scanning and box office operations. Big Tickets is a full-service event ticketing platform that also provides dedicated account management and ticket buyer support.
Big Tickets supports festivals, renaissance fairs, concerts, fundraisers, galas, food and beverage events, conferences, sporting events, and community events of all sizes. The platform handles general admission and reserved seating, single events and multi-day event series, and provides on-site tools for high-volume gates.
Big Tickets charges $1.49 + 2.5% per paid ticket as a service fee, plus 3% payment processing. There are no subscriptions, no setup fees, and no hidden costs. Free tickets are always free. Organizers can pass fees to attendees or absorb them. See our pricing page for a full breakdown.
Big Tickets provides a dedicated account manager for every organizer, handles ticket buyer support on your behalf, and charges lower per-ticket fees with no subscriptions or monthly costs. Eventbrite charges 3.7% + $1.79 per ticket plus 2.9% processing, and offers an optional Pro subscription starting at $15/month for email marketing. Eventbrite’s support is primarily self-service. Read our full Big Tickets vs. Eventbrite comparison.
Yes. Big Tickets provides interactive seating charts with price zones, ADA-compliant sections, seat holds, and best-available selection on mobile. Reserved seating works for concerts, galas, theaters, and any event that requires assigned seats. Learn more about reserved seating.
Yes. The Eventpro App for iOS and Android provides ticket scanning, box office sales, and on-site check-in with offline support. Big Tickets also offers scanner and POS hardware rentals for high-volume events.
Payouts are sent via ACH direct deposit on a schedule that fits your event. Options include weekly payouts, pre-event payouts, post-event payouts, or a hybrid schedule. Pre-event payouts are available for qualifying events.
Yes. Payments are processed through PCI-compliant gateways with encryption and tokenization. Built-in fraud detection and barcode validation protect against chargebacks and duplicate entries at the gate.
Yes. Organizers can brand their event pages with custom logos, colors, and fields. Embeddable widgets and SEO-friendly URLs let you integrate ticket sales directly into your existing website. Tracking pixels for Google Analytics, Meta, and TikTok are supported.
Yes. Big Tickets integrates with Google Analytics, Meta Pixel, TikTok Pixel, Mailchimp, Constant Contact, and Zapier. Built-in tools include email campaigns, abandoned cart recovery, promo codes, and referral tracking. See the full feature list.