Fill out the form in "Account Recovery" to recover your username or password.Account Recovery
Not a Client? Switch over to "Purchaser Login" to view your purchases, download your tickets, and more!Purchaser Login
Get the App
Forgot Your Password?
Simply enter your username or email address, confirm the captcha, and we will email instructions to you on how to reset your password.
Forgot Your Username?
Simply enter the mobile phone number you used to setup the account, confirm the captcha, and we will send an SMS text message to you with your username. Big Tickets doesn't charge you to retrieve notifications, however, your mobile service provider's standard rate for receiving text messages may apply.
Still Unable to Recover Your Account?
No problem. Contact our customer service department at (888) 318-2752 and we will be happy to assist you.